Roles and Responsibilities of General Manager and Department Managers
General Manager:
- Preside over the company’s overall operations and make major company decisions; be responsible for procurement, sales, after-sales, and financial conditions; formulate the company’s development plan and the work targets to be achieved for the year.
- Lead the company’s functional departments in preparing and formulating the company’s development plan, sales plan, and specific work programs.
- Conduct performance evaluations for all employees; directly assess and evaluate the appointment, dismissal, remuneration, rewards, and penalties of functional heads and other relevant staff.
Sales Manager:
- Effectively achieve the company’s short-term and long-term goals according to plan.
- Implement the company’s relevant policies and achieve the sales targets assigned by the company.
- Build a sales team with strong combat effectiveness.
- Establish a highly efficient marketing network environment.
After-sales Manager:
- Responsible for the company’s project and product pre-sales and after-sales services, as well as the daily management of departmental staff.
- Responsible for on-site customer service and product maintenance.
- Responsible for project after-sales maintenance, emergency response, and troubleshooting.
- Responsible for conducting training on the company’s own products and other training tasks.